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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Identify requirements.
   • Interpret order/paperwork.
   • Check and take action on special requirements as needed.
   • Check identity of materials.
   • Check for completeness and damage.
   • Take action on non-conforming materials/loads.
2. Move materials to/from storage/production.
   • Select items to be moved based on job requirements and procedures/work instructions.
   • Load materials according to standard procedures.
   • Move materials as needed.
   • Store/place materials safely.
3. Complete documentation.
   • Complete material movement records.
   • Update stock records as required.
   • Complete other paperwork and records as required.

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Knowledge of goods and materials sufficient to recognise variance from specifications and then determine appropriate action that is consistent with operating guidelines

Knowledge of organisation procedures and relevant regulatory requirements along with the ability to implement them within appropriate time constraints and work standards

Competence includes the ability for the practical completion of the job to

apply andor explain procedures for receivingdespatch of goods and reconciliation of orders and invoices

apply andor describe

storagehandling principles and procedures

material hazard properties and their implications for safe handling and storage

significance of material to customers

transport requirements and restrictions for materials

plan own work including predicting consequences and identifying improvements

identify when the operator is able to rectify problems when assistance is required and who is the appropriate source for assistance

identify and describe own role and role of others involved directly in the receiving of goods

use PPE safely handle products and materials read relevant safety information and apply safety precautions appropriate to the task

distinguish between causes of problems such as incorrectincomplete paperwork wrong goods

Language literacy and numeracy requirements

This unit requires the ability to read and interpret typical product specifications job sheets procedures material labels and safety information as provided to operators

Writing is required to the level of completing workplace forms

Basic numeracy is required eg to determine that two kg bags are needed to make up a requirement for kg

Evidence Required

The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Overview of assessment

A holistic approach should be taken to the assessment

Assessors must be satisfied that the person can consistently perform the unit as a whole as defined by the Elements Performance Criteria and skills and knowledge

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence is demonstrated in the knowledge and skills defined in this unit These may include the ability to

recognise the importance of material properties and qualities

apply approved procedures

take appropriate action to resolve problems or report problems to appropriate personnel

Consistent performance should be demonstrated For example look to see that

upstream and downstream communication is timely and effective

procedures and work instructions are read and interpreted correctly

problems are identified and appropriate action is taken ie the problem is fixed or reported

all safety procedures are followed

Assessment method and context

Assessment will occur using industrial goods and will be undertaken in a worklike environment

Competence in this unit may be assessed

on a processing plant allowing for operation under all normal and a range of abnormal conditions

by using a suitable simulation andor a range of case studiesscenarios

through a combination of these techniques

In all cases it is expected that practical assessment will be combined with targeted questioning to assess the underpinning knowledge and theoretical assessment will be combined with appropriate practicalsimulation or similar assessment Assessors need to be aware of any cultural issues that may affect responses to questions

Assessment processes and techniques must be culturally appropriate and appropriate to the oracy language and literacy capacity of the assessee and the work being performed

Specific resources for assessment

This section should be read in conjunction with the Range Statement for this unit of competency Resources required include suitable access to an operating plant or equipment that allows for appropriate and realistic simulation A bank of case studiesscenarios and questions will also be required to the extent that they form part of the assessment method Questioning may take place either in the workplace or in an adjacent quiet facility such as an office or lunchroom No other special resources are required

Access must be provided to appropriate learning andor assessment support when required Where applicable physical resources should include equipment modified for people with disabilities

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Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used.

Context

This competency applies to operators working either independently or as part of a work team.

Procedures

All operations are performed in accordance with procedures.

Procedures means all relevant workplace procedures, work instructions, temporary instructions and relevant industry and government codes and standards.

Tools and equipment

This competency includes use of equipment and tools such as:

goods identification numbers and codes

manifests

picking slips, merchandising transfers, stock requisitions and bar codes

manufacturer specifications

supplier and/or client instructions.

Hazards

Typical hazards include:

stationary and moving machinery, parts or components

noise, light, energy sources

humidity, air temperature, radiant heat.

Problems

'Respond to routine problems' means 'apply known solutions to a limited range of predictable problems'. Typical process and product problems may include:

incorrect goods delivered

incomplete orders and shipments

inappropriate packaging

wrong or incomplete labling

incomplete or incorrect paperwork

special storage requirements including moisture and contamination control

handling of incomplete loads (either in or out)

handling of materials which do not meet specifications

resolving conflicting priorities

ensuring the correct material arrives at the correct place at the right time.

Variables

Key variables to be monitored include:

compliance with 'receiving' procedures

appropriate handling of incoming goods

completion of documentation

condition of packaging and lifting or moving locations

availability of lifting/moving equipment

unloading practices

variations in provider documentation.

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